Cornnavirus- lifting of lockdown
This document is under constant review and may change without notice.
Please read prior to booking and or staying at Ernie’s Plot caravan Site, we take the responsibility of our guess seriously. Ernie’s Plot will reopen on the 12th April in line with government guidelines.
These protocols are set to inform myself and guests on the measures that are being put into place around social distancing on the site, from booking your stay through to departure.
All guests are requested to inform Nic on 01308 424070 if they have displayed any symptoms within 7 days prior to their stay on site. if a test has been taken and returned positive, We will the guest to cancel or rebook at a later date when all members of the party have tested negative.It is your responsibility to inform Nic and arrange to take your booking ata time when restrictions have been reduced and brfore the 30th September.
If you show any signs of having the virus then you must immediately go and get tested by contacting.
https://ww.nhs.uk/conditions/coronavirus-covid-19/testing-and-tracing/get-an-antigen-test-to-check-if-you-have-coronavirus/ The result must be shown to myself or Adam. If positive, you will need to return home if any member of your party to drive you home. If that is not possiable and you will have to self- isolate at Ernie’s Plot in your Van . Personal waste (such as used tissues) and disposable cleaning cloths can be securely can be stored within disposable rubbish bag. These bags to be placed within a second bag, tied securely in which you are self-isolating. Keep these bags aside for aleast 72hours before putting thwm into the usual waste bin. Then you will have to pay for any booking that have to be cancelled as a result.
We will need you to provide, names, telephone numbers and email addresses of everyone in the party, so that we can pass this onto the NHS if it is required. This information will not be used for any other purpose. This must be provied on arrival or before.
Due to Govermments advice i am sorry to inform you .Currently toilets & Showers will have to remain closed, until 17th May. Only 1 household/ household bubble per pitch until 17th May.
All guests staying on site to have access to their own private facilities .All pitches will still have access to electric hook ups and water. the grey water and chemical waste disposal area is available for use. At the back of the information shed we have put out blue roll and the appropriate disinfectant for you to clean off the electric hook up and tap on pitch.
Dogs on Site
Guests are welcome to use the dog walking area, but are responsible for their own social distancing for them selves and dogs.
Social Distancing on site
Pitch spacing is considered to be such that people have enough space to enjoy the surroundings without having to have close contact with any other guests staying on site. ON entering and exiting the information shed please make sure you gel your hands. there is also a gel point out side of the Toilet / shower, for you to use on entering and exiting.
Safety is a partnership between both parties and guests are expected to;
Be responsible for your own safety and well being.
Be responsible for social distance between other guests
Ensure all notices and guidelines are adhere to, to provide their own PPE as necessary and to dispose of used PPE responsibly in the bin provided at the back of the information shed. Ensure that all rubbish is disposed of in the appropriate bins located just out side the shower block. Inform Nic of any Coronavirus related symptoms on site or after departure via email or phone.
All bookings to be made online or phone prior to arrival. All payments to be made via online banking or cheque. Guest will be issued with a copy of the guild lines. Contact details, of at least a email address and phone number, must be provided.
On arrival , Please make your way to your allocated pitch, if you are un sure please call. If you are pitched at the wrong pitch you will be asked to move.Guests must depart by 11.00 all rubbish including discarded PPE, must in placed in the blue roll bin on the back of the information shed.
Cancellation due to Covid 19
We know these are uncretain times,we want you to enjoy your time.Peace of mind could the situation change. We have introduced a Covid guarantee. Which automatically applies to all new and existing bookings .
In relation to the Coronavirus outbreak, you are covered fro the following;
The Campsite Closed
Uk Government restictions on trave( including tiers)
A member of the party, or close family relative living in the same household, are diagnosed with Covid 19. A copy of the NHS certificate needs to suppied within 5 days.
In event of any of the above circumstances, you can contact us between 28 days and 72 hours before arrival and choose one of the following options.
Transfer of dates up until 30th September 2021, Receive a credit to use against a future holiday taken before 30th September 2022
Cancel and receive a full refund. In all other cirumstances our usual terms and conditons apply.